Q1: What is the standard delivery lead time for your CNC drilling machines?

A1: The delivery time for standard models is generally around 30–45 days.

Q2: How long is the delivery time for a custom model?

A2: Depending on the degree of customization, the delivery time is generally 60–120 days, and may be longer for complex models.

Q3: What are the main factors affecting the delivery lead time?

A3:

The degree of customization required by the customer

Availability of core components (CNC system, spindle, motor, lead screw guide, etc.)

Factory production capacity and order scheduling

Technical solution confirmation and customer communication efficiency

Assembly and commissioning time

Logistics and customs clearance

Q4: Do you stock materials in advance?

A4: Yes. We have inventory for standard parts, which can shorten production lead times. However, special specifications or imported parts require additional procurement time.

Q5: How do we ensure timely delivery?

A5:

Adopting modular design and standardized components

Rational production scheduling shortens production cycles

Confirming plans with customers in advance to avoid mid-process changes

Providing one-on-one technical communication services to quickly resolve issues

Q6: Can delivery be expedited?

A6: If the customer has an urgent need, we can work overtime and prioritize production. Delivery times can be shortened upon mutual agreement.

Q7: How long does it take to ship export equipment?

A7: Typically, sea freight takes 15–45 days (depending on the destination), and air freight takes approximately 5–10 days. We can also assist customers in selecting the fastest shipping option.

"DUOMI CNC is known for its efficient delivery. Standard models can be delivered in as little as 30 days, and complex custom projects feature full visual progress tracking, providing peace of mind for our customers."